Handcrafted Pyrography Memory Boxes.
Crafted to preserve life’s most meaningful moments.
Not Just a Box.
A Place for Stories, Memories, and Life’s Most Precious Moments.
Available in multiple sizes with thoughtfully designed pyrography collections.
Wedding
For timeless wedding memories
Baby
First moments, forever kept
Memory
Your personal keepsake stories
Wedding
A handcrafted keepsake box designed to preserve the memories of your most meaningful day - from vows to celebrations, forever kept in one place.
Baby
A gentle keepsake box for life’s first precious moments - from tiny details to unforgettable milestones, safely preserved for years to come.
Memory
A personal keepsake box for the stories, moments, and memories that define your life - crafted to hold what matters most to you.
Crafted to Hold What Matters Most
Each pyrography keepsake box is designed to preserve your most meaningful memories.
Handcrafted with care, each piece becomes a personal home for life’s most precious moments.
FAQs
Find answers to the most common questions about Moonrobe boxes, personalisation, production times, packaging and shipping.
Every piece is handmade with care, and we want your experience to feel as thoughtful and personal as the box itself.
If you cannot find the answer you are looking for, or if you have any additional questions, please feel free to get in touch.
You can contact us using the contact form or directly by email - we are always happy to help.
Are the boxes handmade?
How long does production take?
Can I personalise my box?
Can I return a personalised item?
Are the boxes made from real wood?
Will my box look exactly like the preview?
Do you offer gift orders?
How are the boxes packaged?
What if my order arrives damaged?
Do you offer international shipping?
Is shipping free?
Yes. Every Moonrobe box is individually prepared, finished and decorated by hand.
Because each piece is custom-made, small natural variations may occur, making every box unique.
Each order is made individually with care.
Production usually takes around 5–7 business days before shipping.
During busy periods this may take slightly longer, but we always aim to keep you updated.
You can add names, dates and personal details depending on the selected design.
Please double-check all spelling and dates before placing your order, as personalised items are made specifically for you.
Because every box is custom-made and personalised, returns or cancellations are not accepted once production has started.
However, if your order arrives damaged or there is a problem with your item, please contact us and we will always do our best to help.
Yes.
Moonrobe boxes are made from real wood and finished by hand.
Natural variations in grain, tone and texture are part of the beauty and uniqueness of each piece.
Each piece is handmade, so slight differences may occur in wood grain, colour tones and hand-finished details.
We always aim to keep every design as close as possible to the original preview.
Absolutely.
Many Moonrobe boxes are created as meaningful gifts for weddings, babies, memories and special occasions.
Every order is carefully wrapped and protected for shipping using layered packaging materials to help ensure safe delivery.
If your package arrives damaged, please contact us within 48 hours and include clear photos of:
the outer packaging,
the shipping label,
and the item itself.
We will review the issue and do our best to resolve it fairly and quickly.
At the moment, Moonrobe currently ships within the UK only.
Because each box is carefully handmade and packaged with great attention, we are taking time to ensure the best possible shipping experience before expanding internationally.
We hope to offer international shipping in the future.
Yes.
All Moonrobe orders include free UK shipping.
Each box is carefully packaged to help ensure it arrives safely and beautifully presented.
